Brown and I
Published Thu, Mar 3 2011 6:01 PM
Well, the time is fast approaching when I will run out of jump rings again. On Tuesday, I ordered 800 more stainless steel jump rings and 400 more blackened steel jump rings for my haubergeon. I paid a premium to have rush processing and The Ring Lord shipped them out the very same day! “Impressive” I though to myself.
I also paid for premium 2-3 day shipping. I paid through the nose for it adding more than twice the value of my shipment to the total cost, because I know I will be completely out of rings with my project unfinished by the end of the weekend. Happily, UPS indicated on their tracking site that my shipment would be delivered “today” by the end of the day.
The shipment moved through a lot of places. It was picked up in Saskatoon, SK, Canada where it went through an “Origin Scan”, an “Export Scan”, and a “Departure Scan”. It was in Winnipeg, MB, Canada yesterday morning, where it went through an “Arrival Scan”. Then in Louisville, KY, United States where it was “Registered with Clearing Agency / Submitted to Clearing Agency” and then “Registered with Clearing Agency” by 9:36 AM local time in Louisville. Now, as of 5:51 PM it’s BACK in Winnipeg, MB, Canada for an “Export Scan” again.
And delivery is now scheduled for the end of day Monday, 3-7-2011… SIX days after it was shipped on a TWO TO THREE day express shipment.
This is my fourth shipment from The Ring Lord. I paid for express shipping on the first one, and other than a small hiccup it arrived when it was expected to. I had to call UPS to make sure it would actually be delivered and for a while I was concerned about it. The second shipment I paid for standard 10 day shipping. It arrived in 2 days. I was quite happy. My third shipment I paid for express shipping again, and there were no hitches. It took The Ring Lord a bit longer than I expected to ship that order, but once UPS had it, everything went without a hitch.
Not so this time.
I’m a bit disturbed. I paid for fast shipping, and I’m getting slow shipping.
Now I’ll be two days behind my self-imposed schedule.
I guess that’s what you get when you have to do international business. Still, it’s frustrating, and you can be sure I’ll be letting UPS know about my displeasure.
But, I don’t think that one bad experience out of four will stop me from continuing to do business with Brown. They’ve still got a better track record than some other people I’ve done business with after all.
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